Refund Policy

SipSide Mocktails Refund & Return Policy

At SipSide Mocktails, we take pride in delivering high-quality beverages crafted for exceptional taste and enjoyment. Because our products are consumable food and beverage items, we are unable to accept returns.

Returns

Due to food safety and quality control standards, all SipSide Mocktails purchases are final. We do not accept returns or exchanges once products have been shipped or delivered.

Refunds

We do not offer refunds for food and beverage products.

Product Quality Issues

If your order arrives damaged, defective, or of poor quality, please contact us within 7 days of delivery so we can review the issue.

To assist with your request, please provide:

  • Your order number
  • A photo of the product
  • A brief description of the issue

After review, SipSide Mocktails may, at its discretion, offer a store credit that can be used toward a future purchase.

Store Credit

Approved store credits:

  • Will be issued for the value of the affected product
  • Can be used on future purchases through our website
  • May have an expiration period as indicated at the time of issuance

Contact Us

For questions or to report a quality issue, please contact us at:

Email: [email protected]
Website: www.sipsidemocktails.com